The Steinhardt Facilities Administrative Services team supports the school by managing physical spaces, maintenance, and campus services that keep Steinhardt safe, efficient, and welcoming. We serve as the primary contact for space planning, maintenance, keys, moving, and other facilities-related needs, working closely with university partners to ensure smooth operations.
Services Include:
- Space Management & Planning: Overseeing office assignments, common areas, and specialized facilities to meet academic and operational needs
- Building & Maintenance: Routine repairs, preventive maintenance, safety compliance, and upkeep of classrooms, labs, offices, and grounds
- Keys & Access Control: Issuing, tracking, and collecting keys or card access; coordinating rekeying or lock changes
- Moving & Furniture Support: Coordinating office and lab relocations, delivering and assembling furniture, and reconfiguring spaces for events or meetings
- Capital Improvements: Supporting minor renovations and capital projects in partnership with Facilities Capital Management (FCM)
- Ticket Requests: Logging, prioritizing, and tracking service requests to ensure timely resolutions.
The Steinhardt Facilities team is committed to delivering prompt, reliable service and maintaining spaces that support teaching, research, and community life.
How to Request SFAS Service
For any facilities-related need, including office/space repairs, key requests, moves, or space questions, please email steinhardt.facilities@nyu.edu.
When submitting a request, include:
- Building and room number
- A clear description of the issue or service needed
- Any safety concerns or special access requirement
- Preferred timing or deadlines (if applicable)
For urgent issues outside Steinhardt Facilities’ regular operating hours (Monday through Friday, 9:00 a.m. to 5:00 p.m.), please contact NYU Client Services at 212-998-1001 and follow up with the Steinhardt Facilities.
Additional Facility Services
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Steinhardt departments can submit telephone and voicemail service requests, such as installing new lines, updating voicemail, or resolving phone issues, directly through NYU’s central IT services.
These requests do not need to be routed through Steinhardt Facilities Administrative Services (SFAS). For assistance, please submit a ticket through the NYU IT Service Desk.
Note: Requests for telephone and voicemail services should be submitted by your department’s point of contact, i.e., AD, or other authorized department staff member.
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The Dean’s Apartment is reserved exclusively for guests invited by NYU Steinhardt or its departments in connection with research, scholarship, or creative work. Typical guests include visiting scholars, guest speakers, dignitaries, and faculty candidates.
Located at 4 Washington Square Village, Apartment #15F, this one-bedroom unit accommodates up to two guests. Amenities include a fully equipped kitchen, towels and linens, cable television, a computer with internet access, and a telephone with local and long-distance service.
Check-In and Check-Out
- Check-in: 4:00 PM on the arrival date
- Check-out: 10:00 AM on the departure date
Please note that the host department will be charged a $250 fee for damages, excessive cleaning, lost keys, or improper check-out. To book the apartment, please email: steinhardt.facilities@nyu.edu.
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A dedicated lactation room is available on the 8th floor of 196 Mercer Street for all Steinhardt community members. The space is equipped with comfortable seating, a sliding vacancy sign, a refrigerator for milk storage, electrical outlets for breast pumps, and a changing table located in the adjacent bathroom.
To access the lactation room, please email Jeanette Pitre at steinhardt.facilities@nyu.edu.
For additional support and information, please refer to the NYU Lactation Policy and the NYU Lactation Support webpage. You can also contact NYU Work Life Program Administrator Jess DePasquale at lactationsupport@nyu.edu.
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Steinhardt Facilities Administrative Services believes a well-run campus goes beyond buildings; it thrives on sustainability, safety, and preparedness. Below are some essential NYU resources we rely on and promote:
Sustainability
NYU’s Office of Sustainability leads efforts to reduce energy use, support recycling programs, and advance environmentally responsible practices. Stenhart Facilities aligns with these initiatives by integrating energy-efficient systems and sustainable operations across our buildings.
Campus Safety
NYU’s Campus Safety team is committed to maintaining a secure environment for students, faculty, and staff. From building access control to on-campus patrols, their work ensures our spaces remain safe and protected. Stenhart Facilities supports these efforts by maintaining secure infrastructure and coordinating closely on safety protocols.
Emergency Preparedness
NYU’s emergency preparedness initiatives equip the community with the knowledge and tools to respond effectively in critical situations. This includes active-threat response training, campus-wide alerts, and evacuation planning. Stenhart Facilities collaborates closely with emergency planners to ensure our buildings are ready and responsive in the event of a crisis.
We encourage all community members to explore these NYU resources to stay informed, involved, and empowered.