Administration and Finance

Quality Service Annual Report 2011 Attachment B: Agenda

Quality Service Dialogue Day
Friday, 22nd of July 2011
9:00 Am – 1:30 PM
Kimmel Center Room 802

  •  Welcome
  • Steinhardt School of Culture, Education, and Human Development
    • Patricia M. Carey, Associate Dean for Student Affairs, and University Associate Vice Provost for Diversity Programs
    • Robert A. Knight, Associate Dean for Administration and Finance
  • Work Life Consulting LLC
    • Rita Kowalski, MPOD, Organizational Development Consultant
  • Overview
  • Quality Service – Moments of Appreciation
  • Appreciating Quality Service
  • What We Heard
  • Next Steps
  • Feedback and Evaluation